The Role of Performance Review Delivery Methods in Optimising Employee Motivation

A recent survey by McKinsey & Company revealed that the way performance feedback is delivered plays a crucial role in motivating employees. The study indicated that skilled managers who are deeply involved in setting performance goals are more effective in motivating their team members, as they can provide insightful and tailored feedback.

These managers, well-informed about individual achievements, can offer meaningful evaluations that go beyond ratings. The survey indicated that employees were also significantly more motivated by performance reviews when they were offered by a manager equipped with sufficient skills or capabilities, and reflected achievements of individual performance goals. 

The findings highlight the importance of manager training and development to improve the overall the performance review process. It is crucial that managers are equipped to deliver thoughtful, constructive feedback that aligns with each employee’s unique contributions and goals, which can lead to more engaged and motivated teams and drive better organisational outcomes.