Building Trust in High Performing Teams

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Building Trust in High-Performing Teams

Trust is the cornerstone of high-performing teams. When trust is deeply embedded within a team, it leads to greater engagement, creativity, and productivity among team members. Conversely, the absence of trust can result in increased stress, burnout, and turnover. For leaders, fostering trust within teams is essential.

Trust extends beyond the relationship between managers and employees; it is equally crucial among team members themselves. High-performing teams set themselves apart by how they collaborate, communicate, and navigate conflict. They don’t leave teamwork to chance. Instead, they start projects by discussing how they will work together, ensuring clarity and alignment from the outset. These teams also prioritise transparency, proactively sharing information to create a culture of inclusion. They make it a point to share recognition for successes, which reinforces mutual respect and trust.

Additionally, high-performing teams view disagreements as opportunities for improvement rather than as threats. They understand that tensions are a natural part of teamwork and take a proactive approach to resolving them. By recognising that even the strongest work relationships have their challenges, these teams maintain a mindset that trust is a shared responsibility, built through consistent, everyday actions that enable them to perform at their best.

Source: Gino, F. (2024, January). How high-performing teams build trust. Harvard Business Review. https://hbr.org/2024/01/how-high-performing-teams-build-trust

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